TERMS OF USE

Effective Date: 18 September 2026

Welcome to WatchMercy.com, operated by Mercy TV Private Limited (“Mercy TV”, “Company”, “we”, “us”, or “our”).

These Terms of Use (“Terms”) govern your use of WatchMercy.com and the WatchMercy application, including our digital content, video content, subscriptions, memberships, and related services (collectively, the “Services”).

By accessing or using WatchMercy.com or the WatchMercy application, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or application.

1. ABOUT WATCHMERCY

WatchMercy is a digital platform operated by Mercy TV Private Limited that provides access to digital and video content and related Services.

The Services available to you may vary depending on the subscription or Service you choose.

2. SUBSCRIPTIONS

WatchMercy may offer subscription plans, including monthly and yearly subscription options for different language services.

Subscription details, including the subscription name, duration, price, and content or Services included, will be displayed to you before you subscribe.

Subscriptions purchased through Apple's App Store are subject to Apple's applicable payment and subscription terms.

3. AUTO-RENEWABLE SUBSCRIPTIONS

Where a subscription is identified as an auto-renewable subscription, the subscription will automatically renew at the end of each subscription period unless it is cancelled before the renewal date.

The applicable renewal price will be displayed at the time of subscription and in accordance with the applicable App Store requirements.

You can manage or cancel an Apple App Store subscription through your Apple Account's subscription settings.

Cancellation of an auto-renewable subscription generally prevents the next renewal and does not automatically provide a refund for the current subscription period, except where a refund is required or provided under applicable law or Apple's applicable policies.

4. PAYMENTS

For subscriptions purchased through the Apple App Store, payment is processed by Apple through the payment method associated with your Apple Account.

For Services purchased through other payment methods or platforms made available by WatchMercy, payment may be processed by the applicable third-party payment provider.

Prices and applicable taxes will be displayed before purchase where applicable.

5. REFUNDS

Refunds for purchases made through the Apple App Store are subject to Apple's applicable refund policies and procedures.

For purchases made directly through WatchMercy or another payment provider, refunds will be handled in accordance with the applicable refund terms displayed at the time of purchase.

If you have a question concerning a payment or refund, you may contact us at:

Email: zaheer.rmtv@gmail.com

6. ACCOUNT

Certain Services may require you to create an account.

You agree to provide accurate information and to keep your account credentials secure.

You must not use another person's account without authorization or use the Services for unlawful purposes.

7. USE OF CONTENT

The content available through WatchMercy, including videos, audio, text, graphics, images, logos, and other materials, is intended for personal use in connection with the Services.

You may not reproduce, redistribute, download, publish, transmit, sell, sublicense, commercially exploit, or otherwise make our content available to others without authorization, except where such activity is expressly permitted by applicable law.

8. INTELLECTUAL PROPERTY

Unless otherwise stated, the content and materials made available through WatchMercy are owned by or licensed to Mercy TV Private Limited.

Nothing in these Terms transfers ownership of our intellectual property to you.

Your subscription or other purchase gives you access to the applicable Services for the relevant subscription period and does not transfer ownership of the underlying content.

9. USER CONDUCT

You agree not to:

• use WatchMercy for any unlawful purpose;
• provide false or misleading information;
• attempt to gain unauthorized access to another user's account;
• interfere with the operation or security of the Services;
• introduce malware, viruses, or other harmful code;
• copy or distribute content without authorization;
• circumvent measures designed to protect our content; or
• engage in fraudulent or unauthorized payment activity.

We may restrict access to the Services where reasonably necessary due to violations of these Terms, fraud, security concerns, or legal requirements.

10. THIRD-PARTY SERVICES

WatchMercy may use or provide access to third-party services, including Apple's App Store and other payment or technology providers.

Such third-party services may have their own terms and policies.

Your use of the WatchMercy application through Apple's App Store is also subject to Apple's applicable terms and conditions, including Apple's Standard Licensed Application End User License Agreement.

11. APPLE APP STORE

For the WatchMercy application distributed through Apple's App Store:

• the application is licensed to you and is not sold to you;
• your use of the application is subject to Apple's applicable App Store rules and the applicable end-user license terms;
• subscription purchases made through Apple's App Store are processed through Apple; and
• Apple is not responsible for the provision or content of the WatchMercy Services.

The Apple Standard Licensed Application End User License Agreement may apply to the WatchMercy application where no custom EULA is provided.

12. SERVICE AVAILABILITY

We make reasonable efforts to keep WatchMercy available and functioning properly.

However, Services may occasionally be unavailable because of maintenance, technical issues, internet or telecommunications failures, third-party service interruptions, security incidents, or circumstances beyond our reasonable control.

13. CONTENT

We make reasonable efforts to provide accurate information through WatchMercy. However, content may occasionally contain errors, omissions, or inaccuracies.

The Services and content provided through WatchMercy are provided for their stated purposes and should not be considered professional advice unless expressly stated otherwise.

14. PRIVACY

Your use of WatchMercy is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, and process personal information.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Mercy TV Private Limited will not be liable for indirect, incidental, special, or consequential losses arising from your use of WatchMercy or the Services.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable law.

16. TERMINATION

We may suspend or terminate access to the Services where reasonably necessary due to a material violation of these Terms, fraudulent or unlawful activity, security concerns, or legal requirements.

Termination will not affect rights or obligations that arose before termination.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, technology, business practices, or applicable law.

Updated Terms will be published on WatchMercy.com with a revised effective date.

18. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other statutory rights.

19. GRIEVANCE AND CUSTOMER SUPPORT

For questions, complaints, refund requests, payment issues, or other concerns relating to WatchMercy, please contact:

Mercy TV Private Limited
Grievance Officer: Zaheeruddin Ali
Email: zaheer.rmtv@gmail.com

20. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Last Updated: 18 September 2026